Accelerate Customer
Engagement
Connected Sales, Service, Marketing, and AI-driven experiences on the Salesforce platform. Our certified consultants drive real commercial outcomes across every cloud.
What we are usually called in to fix.
Sales, service, marketing and field teams each hold part of the customer and none of them hold the whole. Revenue process lives in spreadsheets and inboxes, service agents work blind to what was sold, campaigns target records that contradict the billing system, and no one can evidence how a deal was approved or why a customer churned.
What we cover.
Sales Cloud & Revenue Cloud
Intelligent selling, CPQ, subscription billing, and revenue lifecycle management at scale.
Agentforce & Einstein AI
Deploy autonomous AI agents for sales, service, and operations - next-generation enterprise automation.
Service Cloud
Omnichannel service operations, field service, AI-assisted case management, and self-service deflection.
Marketing Cloud & Data Cloud
Personalized marketing at scale with unified customer data, journey automation, and AI segmentation.
Health Cloud & Financial Services
Industry-specific CRM platforms for regulated industries with compliance-first architecture.
MuleSoft Integration
Connect Salesforce to your enterprise data estate - SAP, ServiceNow, legacy systems, and beyond.
Every Salesforce engagement
runs on IMPACT.
VynImpact™ is our delivery framework. Six phases, each with a defined output that the next phase depends on. It is why the phase names appear against every capability below: each one tells you where in the engagement that work actually happens.
No phase starts before the previous one has produced its output. That is the whole discipline, and it is why the framework is worth naming.
See the full methodologyHow We Engage on Salesforce
From revenue strategy through to running the org day to day, with the customer record treated as the asset it actually is.
Advisory & Revenue Strategy
Fix the commercial process on paper before it gets encoded into an org nobody can unpick.
- Revenue and service operating model design
- Cloud fitment and license rationalization
- Org strategy: single org, multi org or federated
- Sales and service process redesign
- Data governance and customer master definition
- Adoption and enablement planning
Advisory & Revenue Strategy
Fix the commercial process on paper before it gets encoded into an org nobody can unpick.
- Revenue and service operating model design
- Cloud fitment and license rationalization
- Org strategy: single org, multi org or federated
- Sales and service process redesign
- Data governance and customer master definition
- Adoption and enablement planning
Most engagements cross more than one.
ServiceNow
Workflow automation, AIOps and service management across IT, HR and customer operations.
ExploreSAP
S/4HANA transformation, clean core discipline and intelligent ERP.
ExploreStrategic Portfolio Management
Portfolio governance across ServiceNow SPM, Planview, Planisware, OpenText and Clarity.
ExploreLet us engineer your
next transformation.
Most engagements begin with one of these. Each is a defined piece of work with its own output, not an open-ended discovery. Pick the one that matches where you are.
Enterprise Architecture Review
We map your current platform estate, the integration between it, and where architecture is holding delivery back.
AI Readiness Assessment
Where AI would pay for itself, what your data foundation can actually support, and the governance you need before you scale it.
Executive Strategy Workshop
A working session with your leadership to turn a transformation ambition into a sequenced, costed roadmap.
Not sure which fits? A discovery session costs you an hour and commits you to nothing.
Book a Discovery Session